Fix "Aw, Snap!" page crashes and other page loading errors
Reload the page
Usually, you can reload the page to fix the error.
At the top left, click Reload 
If that didn't work...
Step 1: Check your internet connection
Make sure your computer's connected to Wi-Fi or a wired network.
Try reloading the tab with the error.
Step 2: Delete your cache
Chrome might have information stored that's stopping the page from loading.
Open the page in an Incognito window
- On your computer, open Chrome.
- At the top right, click More
New Incognito window.
- In the Incognito window, try opening the page. If it opens, delete your cache and cookies.
Delete your cache and cookies
- At the top right, click More
- Next to "Time range," select All time.
- Select Cached images and files and Cookies and other site data. Deselect the other types of data.
- Click Clear data.
- Try reloading the tab with the error.
Step 3: Close other tabs, extensions, & apps
Your device may have run out of memory, and can't load the site while also running your apps, extensions, and programs.
- Free up memory:
- Close every tab except for the one that’s showing the error message.
- Quit other apps or programs that are running, and pause any app or file downloads.
- Uninstall unnecessary extensions from Chrome. At the top right, click More
- Try reloading the tab with the error.
Programs or apps sometimes stop a page from loading.
- Restart your computer.
- Try loading the page again.
- On your computer, open Chrome.
- At the top right, click More
- Chrome will check if there's an update available. You might have to wait a few seconds to see it.
- If there's an update, you'll see an option to click Relaunch. After relaunching, try reloading the tab with the error.
- If there are no instructions, your version of Chrome is up-to-date.